That’s still a pitch — not discovery.
The goal of the first interview is getting them to tell you how they currently solve or attempt to solve problem X without having to…
That’s still a pitch — not discovery.
The goal of the first interview is getting them to tell you how they currently solve or attempt to solve problem X without having to mention your solution at all.
The tactics one uses to frame/set up this conversation will be dependent on the customer segment and domain you’re in.